Deloitte to deploy Claude AI assistant to 470k workers

Consulting giant Deloitte announced Monday it will deploy Anthropic's Claude AI assistant to more than 470,000 employees worldwide, marking the artificial intelligence startup's largest enterprise deployment to date. The partnership expansion comes as Deloitte simultaneously agreed to issue a partial refund for an Australian government report that contained AI-generated errors, highlighting both the promise and perils of enterprise AI adoption.

The timing underscores a critical moment for professional services firms embracing AI technology. While Deloitte positions itself as a leader in AI transformation, it must simultaneously address quality control issues stemming from its earlier use of Microsoft's GPT-4o. The Australian Department of Employment and Workplace Relations confirmed that Deloitte will refund the final installment of a $440,000 contract after the firm's report contained fabricated citations and non-existent academic references.