Privacy Policy

Last updated: November 23, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us when you:

• Request a quote or consultation for web development services
• Create an account on our platform
• Make a payment for our services
• Contact us for support or inquiries
• Subscribe to our newsletter or updates

This information may include:

• Full name and business name
• Email address and phone number
• Business address and location
• Payment information (processed securely through third-party providers)
• Project requirements and specifications
• Communication history and support tickets
• Website content and materials you provide for development

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our web development and mobile app services
• Process payments and manage your account
• Communicate with you about your projects and service updates
• Provide customer support and technical assistance
• Send you important updates about our services and policies
• Improve our website and services
• Comply with legal obligations and protect our rights
• Analyze usage patterns to enhance user experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (Razorpay, PayPal, etc.)
• Email communication services
• Website hosting and maintenance
• Analytics and performance monitoring
• Customer support tools

3.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Enforce our terms of service

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and authentication systems
• Regular security audits and monitoring
• Secure backup and recovery procedures
• Staff training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

Project-related data is typically retained for 3 years after project completion, while account information may be retained longer for ongoing support.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance
• Deliver and measure the effectiveness of advertisements

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

8. Third-Party Advertising (Google AdSense)

8.1 Google AdSense

We partner with Google AdSense to serve advertisements on our website. Google AdSense uses cookies and similar technologies to:

• Display ads based on your prior visits to our website or other websites
• Show personalized ads tailored to your interests
• Measure ad performance and effectiveness
• Prevent fraudulent clicks and impressions
• Provide aggregate reporting to advertisers

8.2 Data Collected by Google

Google AdSense may collect and process the following information:

• IP address and approximate location
• Device information (type, operating system, browser)
• Pages visited and time spent on our website
• Referring website and search terms used
• Ad interaction data (views, clicks)
• Cookie IDs and advertising identifiers

8.3 Personalized Advertising

Google uses cookies to enable personalized advertising. This means:

• Ads are tailored to your interests based on your browsing history
• You may see ads related to products or services you've previously viewed
• Ad preferences can be managed through Google's Ad Settings
• You can opt-out of personalized advertising at any time

8.4 Your Advertising Choices

You have control over the ads you see:

• Opt-out of personalized ads: Visit Google Ads Settings
• Control cookie preferences: Adjust your browser settings
• Use browser extensions: Install ad blockers or privacy tools
• Opt-out of interest-based ads: Visit AboutAds.info
• EU users (GDPR): Visit Your Online Choices

8.5 Third-Party Ad Networks

In addition to Google AdSense, we may work with other advertising networks that also use cookies and similar technologies. These networks are bound by their own privacy policies:

• Google: Google Privacy Policy
• DoubleClick: Google Advertising Privacy
• Google Analytics: How Google uses data

8.6 GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we comply with GDPR requirements:

• We obtain your consent before serving personalized ads
• You can withdraw consent at any time through Google Ads Settings
• You have the right to access, correct, or delete your advertising data
• You can opt-out of data collection for advertising purposes
• We provide transparency about how your data is used for advertising

8.7 California Privacy Rights (CCPA)

California residents have specific rights regarding advertising:

• Right to know what personal information is collected for advertising
• Right to opt-out of the "sale" of personal information
• Right to access and delete your advertising data
• We do not sell your personal information to third parties
• To exercise your rights, contact privacy@goonlinekuwait.com

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Updating the "Last updated" date at the top of this policy

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: